October 9th, 2024, - Ethics Hotlines. Why don’t people speak up? Creating a “Speak Up” culture. – VIRTUAL TRAINING

Ethics Hotlines. Why don’t people speak up? Creating a “Speak Up” culture. 

TCCCFE VIRTUAL TRAINING  October 9th, 2024, 8:30 am CST to 10:00 am CST– 1.5 CPE

8:30 am – 9:30 am : Why don’t people speak up? Creating a “Speak Up” culture with Elizabeth Simon

Speaker biography:  Elizabeth Simon is the Vice President of Compliance & Risk at Progress Residential, a single-family home rental company based out of Scottsdale, AZ.  From her home office in southwest Florida, Elizabeth leads the Enterprise Risk Management and Compliance programs for the company.  Elizabeth started her career in audit with PwC, worked in forensic accounting at EY, and internal audit for Kimberly-Clark Corporation.  For the past 11 years, Elizabeth has built compliance programs from the ground up at Cox Communications, Cox Enterprises, FirstKey Homes, and now Progress Residential.  Elizabeth has a Masters of Accountancy from East Carolina University, is a Regent Emeritus of the Association of Certified Fraud Examiners and has served on the Boards of the Atlanta Compliance and Ethics Roundtable, Atlanta Fire Rescue Foundation, and the Georgia Association of Certified Fraud Examiners.  Outside of work, Elizabeth enjoys running and has completed a marathon in all 50 states.

Speaker Topic: Trust the Hotline

Just because there is an anonymous reporting mechanism in place doesn’t mean that employees or third parties will feel comfortable enough to use it. Individuals might feel uncomfortable speaking up if they fear retaliation, think their allegations won’t be taken seriously or suspect the company won’t take action. A demonstrated ethical culture helps employees and third parties do the right thing and speak up when misconduct is observed. In this session, you will explore the relationship between an ethical, "Speak Up" culture and hotline reporting volume, and identify steps you can put in place to help people trust your hotline.

Learning Objectives:

• Recognize social conformity and how it plays a role in misconduct in the workplace
• Examine the reasons why people don't feel comfortable speaking up when they observe misconduct
• Appraise the components of an ideal Speak Up culture
• Identify recommendations for ensuring a Speak Up culture where employees can trust the hotline

9:30 am – 10:00 am Ethic Lines Round Table with Elizabeth Simon, Scott Zaczkowski and Melissa Coutier.

Speaker biography:  Scott Zaczkowski is the Director of Internal Audit for the Metropolitan Airports Commission (MAC) since March 2017. The MAC owns and operates Minneapolis-St. Paul International Airport (MSP), as well as six general aviation airports within the Twin Cities metropolitan area. Scott has worked as an external or internal auditor role for almost all of his 25+ year career, mostly for governmental agencies. Scott is a Certified Internal Auditor (CIA), Certified Fraud Examiner (CFE) and also holds the Certification in Risk Management Assurance (CRMA). He graduated from the University of St. Thomas in St. Paul, Minnesota with degrees in Accounting and Spanish.

Speaker biography: Melissa Coutier, is a Certified Fraud Examiner with over a decade of experience in government, regulatory and financial service auditing. She is the driving force behind the Compliance Shop. As the founder, she has harnessed her expertise to create a team specializing in internal audits, forensic investigations, whistleblower hotline, and fraud prevention. When she’s not delving into financial statements or uncovering hidden irregularities, Melissa enjoys hiking, exploring local farmers’ markets, and serving on the Supervisory Committee with Blaze Credit Union.

Speaker Topic: The Importance of Ethics Hotlines Elizabeth will be joined by Scott and Melissa to discuss the importance of an ethics line and share experience and tips on running them.

Learning objectives:

• Understand the Importance of an Ethics Line
• Gain insights into different perspectives and organizations' ethics lines.